Thank you for shopping with us! We strive to provide you with the best shopping experience, and that includes delivering your order to you in a timely and reliable manner. Below is our shipping policy, which outlines how we handle orders, shipping options, and delivery times.

 

1. Processing Time
All orders are processed within 1-3 business days (Monday to Friday, excluding holidays). You will receive an email notification with tracking information once your order has shipped. Please note that orders placed on weekends or public holidays may take longer to process.

2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your delivery address, the weight of your order, and the chosen shipping method. We offer several shipping options:

• Standard Shipping: 5-7 business days (free for orders over $X.XX or $X.XX flat rate)
• Expedited Shipping: 2-3 business days (cost calculated at checkout)
• Overnight Shipping: Next business day (available for an additional charge)

3. International Shipping
We do offer international shipping to select countries. International orders may be subject to additional duties, taxes, and fees, which are the responsibility of the customer. Shipping times may vary depending on the destination.

4. Shipping Restrictions
Currently, we do not ship to P.O. boxes or military addresses (APO/FPO). Please provide a valid physical address at checkout.

5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website. Please allow 24-48 hours for tracking updates to appear.

6. Shipping Delays
While we strive to meet all delivery timelines, please note that delays may occur due to unforeseen circumstances, such as weather conditions, carrier issues, or public holidays. We appreciate your understanding and will work hard to resolve any delays.

7. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately at [your email/phone number]. We will work with the shipping carrier to resolve the issue. If your package was insured, we may assist in filing a claim.

8. Address Changes
Please double-check your shipping address before completing your order. If you need to change your shipping address after placing an order, contact us as soon as possible. We cannot guarantee address changes after the order has been processed.

9. Returns & Exchanges
Please refer to our [Return Policy] for information regarding returns, exchanges, and refunds. Shipping fees are non-refundable unless the item was defective or the wrong item was shipped.

10. Contact Us
If you have any questions or concerns about your order or shipping, please don’t hesitate to contact our customer service team at [your contact info]. We're happy to assist!

Thank you for choosing Gorgeous Supplies! We appreciate your business and look forward to delivering your order promptly.

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